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When it comes to airline travel, perhaps nothing has revolutionized the passenger experience more than airline apps. Indeed, they're becoming so ubiquitous that more than 50 percent of U.S travelers have at least one airline app installed on their smart device, according to travel industry research firm Phocuswright.
Maybe that's because apps make travel easier, and often are more functional than a kiosk or even an airline's own website. Passengers report that they're often more quickly informed of a flight cancellation or gate change than an airline employee. Not all airline apps are created equal, but in general you can use an app to check in for a flight, change seats, and request and pay for an upgrade. Road warriors in particular appreciate mobile boarding passes and the ability to track their flights. Many airlines now offer free on board streaming entertainment via apps. The Delta Air Lines app even allows users to track their bags, from check-in to carousel, while the Air France app lets passengers download magazines and newspapers from the airline's library 30 hours prior to departure.
But what if you are traveling extensively on more than one airline? Global airline alliances have their own apps that allow you to view flights for all member airlines and their affiliates, including code
share flights. In general, you can find flight schedules for all member airlines and track member airline
flights. Airport information is available, as are details about local weather at the destination. Where's
the nearest airport lounge? The app will locate it for you.
The SkyTeam airline alliance app goes a step further by letting its SkyPriority members(SkyTeam Elite
Plus members and customers with first and business-class tickets) find out exactly which SkyPriority
services--including priority check in and baggage drop off, as well as access to priority security lanes
and boarding lanes--are available at individual airports
You'll find that some alliance app features are available through multiple channels of communication.
For example, SkyTeam members have formed their own online community by sharing traveler tricks and airport
tips accessible through a variety of channels, including the app,
SkyTeam's website, Facebook page and a dedicated tips site. SkyTeam's YouTube page features travel tips
from regional celebrities.
Just as airlines seem to have conquered social media, another method of communicating with travelers
has just arrived. KLM Royal Dutch Airlines is the first carrier to sign up for Facebook's Messenger chat
app. KLM flyers can automatically receive itineraries, flight updates, check- in notifications, boarding
passes and rebook flights and communicate with customer service, all from Facebook Messenger. Messenger
for Business was launched so that customers--in this case, passengers--can transact business over the
messaging app in a single communication thread.Roughly 80 percent of passengers on planes traveling within
the U.S. have the Messenger app
installed on their smartphones, according to Facebook
Clearly, mobile apps and social media have transformed our digital lives. Airlines favor apps and other technologies because they get customers out of airport lines and off phone lines. Through their smart devices, travelers now have untethered access to travel information. A few quick taps can supply individuals with information never dreamed possible even a decade ago. And with more people using smartphones as their primary computing device, and as more people own cell phones globally, people expect technology driven methods of communication and convenience to accelerate. Whether you're high-tech or not, you must admit that having immediate access to the information you need sure beats getting a busy
signal on a toll-free phone line.
Which word below best describes the author's stance?
态度题。作者在一开始提到的是航空应用程序带来的革命性变化，随后列举了一些应用程 序及相关功能论证它们带来的便利，紧接着开始讲述航空应用程序与一些社交媒体相结合，最后又论述了航空应用 程序能够吸引乘客的原因。全文的论述都是建立在客观事实之上的，作者并未掺杂自己的观点。A 项“有偏见的”， B 项“中立的”，C 项“批判的”，D 项“激进的”。
有“泥土诗人”之称的诗人是（）。
将下列各项按所表示年龄大小顺序排列，正确的顺序应是（ ）。
①不惑②垂髫③花甲④加冠⑤而立⑥古稀⑦半百
1931年，一位给人们带来光明的科学家重病的消息牵动着世界人民的心，几十名记者为他守夜。每隔一个小时就对外发布一次消息：“灯”还亮着。这位科学家是（ ）。
钱穆在评论中国古代某制度时说，它“可以培植全国人民对政治之兴味……可以团结全国各地域于一个中央之统治”，这一制度是()。
明朝初年强化君主专制的措施是（）。
在我国历史上，传统音乐与外族音乐、北方与南方音乐进行广泛交流的时期是()。
下列哪部歌剧是瓦格纳的作品()
乐器“缶”的制作材料属于（ ）。
双簧管属于（）。
隋唐至宋，在宫廷宴饮时娱乐欣赏的音乐称为()。
